Monday, August 14th 2006
11:20 AM
One of my ‘pet gripes’ during the last few months is the alarming amount of ‘misfires’ from normally extremely reliable customers. As you may know we take our business extremely seriously particularly in meeting delivery deadlines, constant monitoring of both ocean and airfreight shipments and honoring our commitments from out many suppliers of parts and equipment. On one recent occasion we were assured by out clients that they wanted a particular truck from our brochure. The owner of the vehicle wanted a deposit (naturally) to hold the vehicle until the transfer of funds took place. We paid the deposit and because of past business we assumed that the funds were enroute to us. To date (2 weeks ago) we have not seen ‘hide nor hair’ of the funds and we have not only lost our deposit, but also supplier and our shipping company. These ‘hard knocks’ new make us more inflexible and hardnoxed toward our many genuine customers. This is not the way we like doing business.
“Keep on Trucking!”
Geoff Gogle
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5 comments:
Wow, that was a real problem there. We get used to trusting business people because of past trusty negotiations and because of giving them confidence in us, but cases like this is not isolated, it happened many times. We can just learn from our mistakes. Nonetheless, we've been doing great business with our recommended Truck suppliers
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Thanks
Cadillac Bumper
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Rebuilt Engine
Rebuilt Engine says:
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http://mammothtrucks.blogspot.com/2006/10/geoff-gripes-aug-14-2006.html
Your story was very helpful. Thanks for posting. How your drivers are behaving behind the wheel?Truck Tracking
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